Privacy Policy

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Who we are

We are S-City Tech, a 2-party partnership based in Sheffield, UK.

Our website address is:

You can write to us at this address (the location is unsuitable for customer visits):

Studio S10,

Sheaf Plate Works,

Sheaf Street,


S1 1DJ

What personal data we collect and why we collect it


Our website collects anonymous unique visitor and page view statistics. This information is simply the number of unique visitors and total views. No personal information is included.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Any data you submitted to us via a contact form will be stored until active communication is no longer necessary. If contacting us to make an order, arrange reserved instalments or other services, some information relevant to that service may be retained.


When visiting our site, a cookie is set that contains no personal data. This cookie simply tells our statistics engine that you’ve visited before and to classify future visits as repeat views rather than unique visits. This cookie expires when you close your browser.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


We collect anonymous analytics about the number of items sold, number of comments, number of views on posts, number of unique visitors, etc on our website.

Who we share your data with

We only share your data with parties that are an integral part of our business. Square, and Dynu. Read on for further information.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Email information is sent to/via Dynu when we converse with consumers via email.

Some personal information is also sent to/dealt with by Square in the checkout process.

Your contact information

When using our services, your contact details will be stored in one or more forms. For example, when ordering from us your details (including, but not limited to, your contact information) will be stored in your invoice in digital PDF format. Another example, contact information is stored digitally in a secure and private document during support cases or reserved instalment periods, and is removed from the document when active communication is no longer required.

Additional Information

Our payment processor, Square, may retain some information when collecting your online payment. Square’s Privacy Policy is available at

Our mail handler, Dynu, may retain information from communications to and from us. Dynu’s Privacy Policy is available at:

How we protect your data

All user data is stored in an encrypted database on our server, which is itself stored on encrypted external storage.

All unnecessary user accounts (including the Linux ‘root’ user) have been removed or locked down on our server to help prevent unauthorised access. All data transferred to or from our server over the World Wide Web is encrypted.

What data breach procedures we have in place

If, at any time, we believe there to be a data breach, or a danger thereof, we will notify all users that have any possibility, however remote, of being affected, conduct an investigation to the best of our ability and resources and act upon our findings.

We also have the ability to remotely “lock up” the external encrypted storage, which will disable the server, but protect the personal data on it even from physical extraction attempts.

What third parties we receive data from

Square share data with us so that we can complete invoices and orders.

Dynu also share data with us, all data contained within emails sent to us is available to us.

What automated decision making and/or profiling we do with user data

We do not utilise any automated decision making or profiling services.

Industry regulatory disclosure requirements

We do not believe we need to disclose any additional regulatory data.